Hiring Manager

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Roto-Rooter Plumbing and Water Cleanup is looking for an individual to drive a successful recruiting strategy to meet the needs of the business. This on-site person will recruit and help retain service professionals for our plumbing, excavation and water cleanup teams.

Roto-Rooter, North America’s largest provider of plumbing & water cleanup services, is a great place to work. We provide outstanding pay, flexible work schedules, and top benefits.  We have an exciting opportunity for a Hiring Manager at our Hawaii branch located on the island of Kapolei.  The salary range for this position is $90,000-$95,000, depending on experience.

The Field Training Manager/Hiring Manager primary role is to hire and retain employees for the branch by recruiting, hiring, training, and coaching. May provide support to increase sales, customer service and overall productivity levels while minimizing turnover. This position requires significant time in the field recruiting and working with technicians and sales representatives. 

• Recruit, coach and mentor new employees.
• Manage talent acquisition data through an ATS portal.
• Screen resumes.
• Interview candidates.
• Ensure monthly manpower goals are met.
• Source and manage both active and passive candidates on Indeed, LinkedIn, and other job boards.
• Monitor your team of new recruits, including periodic ride-alongs, to determine whether additional training is needed to ensure performance standards are met.

What you need to succeed:

• A valid driver’s license
• Experienced hiring manager with a track record of recruiting and developing a solid team of sales and service professionals
• Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
• Excellent customer service experience
• Service industry experience is strongly desired
• Strong verbal and written communication skills
• Have demonstrated experience sourcing and maintaining a pipeline of candidates
• Strong knowledge of advanced recruiting platforms/techniques, including the use of social media

At Roto-Rooter we believe our greatest investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.